Frequently Asked Questions

UX has never been more needed, but the titles, roles, teams, and metrics built around it are stuck in the past and don’t match what the market seems to be asking for—which is why demand looks like it’s shrinking. UX is shifting from being associated with job titles to a widely practiced way of solving problems. Titled jobs are vanishing even as more people than ever do the work itself. Shift UX is where we’ll gather to make sense of the shift, set aside reactivity, and start taking control of our future—as a field and as individuals who practice UX.

• Update your skillset by delving into four forward-focused practice pillars that resist automation: strategic research, sensemaking, operations as orchestration, and human-centered tooling
• Dig into the intersections between those areas to expose new opportunities and innovations that UX people are well-positioned to address
• Get language that makes your skills visible and valued

• Begin rethinking and reframing your team’s skillset, structure, job roles, and metrics
• Meet talent that’s already experienced with blurred roles and new goals
• Connect with peers redesigning their own orgs at our UX Leadership Salon, led by Peter Merholz

• Explore how your experience and soft skills translate into new kinds of fulfilling roles
• Prepare to support the work of the growing number of informal and “accidental” UX practitioners who will desperately need your expertise
• Upskill in expert-led workshops built for these transitions

The Rosenfeld Media team produces the Shift UX Conference, making sure our attendees, speakers, and sponsors enjoy a great conference experience.

Yes; we will have live Q&A sessions after every session, accessible to both in-person and live online attendees.

As a registered attendee, you’ll receive exclusive access to edited session recordings, as well as session notes, and decks, for 90 days (until December 24, 2026). These will be posted from 24 hours to one week after the close of the conference via the Rosenverse; we’ll let you know as soon as they’re made available. During that period, you’ll also have access to the extensive collection of great content made available via your Rosenverse Gold subscription, including hundreds of hours of our past conferences’ recordings and a streamable library of our books.

You won’t run out of things to do—we promise! If you’re attending in-person, we’ll make sure you you have ample opportunities to network and socialize—both at the conference and around New York City. If you attend virtually, we’re sure you’ll enjoy our online networking activies, including the Cozy Juicy Real trivia game.

Yes; you can find it here.

You can find both here.

We hope you’ll consider attending virtually. Please refer to our refund policy for details on converting your ticket or getting a refund.

We highly recommend that you purchase “cancel for any reason” travel insurance; it will provide you with the maximum of flexibility and protection. Check with your insurance broker or try InsureMyTrip.

While we’re not offering a room block, we are making arrangements with local hotels to provide discounts to our attendees; we’ll update this page as hotels become available.

Closed captioning will be available at the live event and will be projected onstage. The venue is fully wheelchair accessible. If you need any additional accommodations, please contact customer service.

Our menu offers gluten free and vegan options. If you have any other special diet requests such as Kosher, please contact customer service at least one week prior to the event.