Delivery Ops Lead, Coforma
Frances Yllana is a design and organizational operations leader, writer and facilitator who empowers and champions people to succeed beyond their own expectations. Frances is energized by making the joy of accomplishment more accessible and equitable, so those in the communities she serves can find and share their own inspiration to drive positive change in the world around them.
Frances's range of expertise spans the areas of craft, leadership and operations, inclusive of branding, advertising, copywriting, strategy, video, illustration, digital and environmental, experience design and enterprise software. Outside her practice, she manages nonprofits, shapes vision and strategy, and produces the experiences that carry civic missions into public view. She has chaired AIGA's Design for Democracy and its national Get Out the Vote campaigns since 2016, and leads Volunteer Operations for Humans of Public Service.